ghana commercial bank mobile banking

The Ultimate Guide to GCB’s Mobile Banking Service

Saviour Sanders

Like Les Brown use to say, “Success loves speed”. No one wants to join long queues in a banking hall any longer. This is why the Ghana Commercial Bank Mobile Banking Service has brought a big relief to its customers and Ghanaians as a whole.

First, it was the ATM. Now it is the Ghana Commercial Bank Mobile Banking Service. This allows you to enjoy banking services from your mobile phones, right from your home, office, or wherever you find yourself. This is awesome, right? Yea!

What is The Ghana Commercial Bank Mobile Banking Code?

For those who want to enjoy the speed here as well, let me give you a quick answer. The shortcode for GCB Mobile Banking is *422#.

Just like most other banks, for instance, the Ecobank, GCB is catching up with the technological trends. If they do not innovate, I am sure they would be overtaken by the other banks, just like they took over UT and Capital Banks.

For those who want to know the real details of this mobile banking service, let us dive in further on how to use it to your advantage.

How to Use The Ghana Commercial Bank Mobile Banking Service

If you follow this procedure of using this service, you would love it. You may not waste time to go to the bank any longer. Below is a screenshot of what to expect after typing *422# on your phone:

GCB Mobile Banking Screenshot

  1. Type *422# and hit enter on any phone or network. (You must first be registered with the system at the bank to enjoy this benefit).
  2. You should see the options just like the screenshot above.
  3. Make your choice and follow through.

Options Details:

  • Airtime Topup – for transferring airtime from your bank account to your phone.
  • Funds Transfer – for transferring money from your bank account to other bank accounts (GCB to GCB only).
  • Bill Payment – To pay bills such as Multichoice, Utility, Internet Bundles, Postpaid Services, or Insurance Premiums.
  • Mobile Money – The Mobile Money Option allows you to transfer money from your bank account to your Mobile Money Wallet. You can also transfer funds from your Mobile Money account to your GCB Bank account with the same option.
  • School Fees – This option enables you to pay your school fees if your school is registered on it. You need to enter your school code to go ahead with it.
  • Other Services – Other services include balance inquiry, statement, and pin change.

Worth checking out: How to Create a PayPal Account in Ghana.

Thank you for passing by. I have other equally important articles coming up on money transfers. You may want to subscribe to get first-hand information.


  1. Henry Asare- Woode
    May 29, 2018

    Plis, I want to know whether my affiliation with UTbank as a shareholder of the defunct bank still stands, after the takeover by GCB,and if am still a shareholder where do I claim my dividend or possibly my share,

    • Saviour Sanders
      May 30, 2018

      I'm not sure you're going to lose your shares; but you may have to contact GCB directly.

  2. edith
    July 4, 2018

    How do i reset my password wit the mobile banking

  3. Naa Monica
    August 19, 2018

    I have tried severally to send money to my bank account from my MoMo account but it's not going. Is there a maximum amount I need to send before it goes. Please help me out cos I don't get time to go the bank thus that's my only option to save.

    • Saviour Sanders
      August 23, 2018

      We will update the article to that effect. Thank you for the alert.

      For the time been, this is how you go about it:
      1. Type *170# on your phone (if MTN)
      2. Choose Option 7 (Wallet)
      3 Choose Option 3 (My Approvals)
      4. Choose the Transaction you want to approve.

  4. Juliana
    September 4, 2018

    Please does GCB charges for transactions from GCB account to mobile money Account?

  5. Mwinitumah Marcellinus
    October 9, 2018

    I have gone through the processes to transfer money from bank to mtn wallet but am told that my pin is invalid.
    The pin I entered is my mobile money wallet pin.Please any clarification?

    • Saviour Sanders
      October 10, 2018

      Please contact the bank's customer service.

  6. eunice
    October 23, 2018

    hello how do i reset my pin for the mobile banking

  7. Martha Entsie
    October 25, 2018

    Please I did a transaction from my mobile wallet to my bank account, I received massage from the bank that my account has been credited but when I went to withdrew the money there was no money in my account

    • Saviour Sanders
      November 1, 2018

      Please contact the bank.

  8. Prince sarpong
    November 8, 2018

    Pls i use my Vodafone number when i was opening the account but it's not registered for voda cash ,pls can i use my mtn to do the mobile money transaction

    • Saviour Sanders
      November 25, 2018

      I'm not very sure about that. Please contact the bank.

  9. Francis Kwabla Atiadzi
    January 11, 2019

    I accidentally transferred money from my account to a mobile number that has been blocked.
    How do I retrieve my money which I sent to phone number that has been blocked of mobile money service?

  10. Margaret Ampaabeng
    January 31, 2019

    Am sending money from my wallet to my bank account during the process the said enter wallent# don't understand,what is the meaning of enter wallet#?

    • Saviour Sanders
      February 3, 2019

      Your mobile money number (wallet number).

  11. Bismark Oppong
    February 2, 2019

    When ever I try transferring money to my mobile money from my bank account I get a message saying invalid syntax message

  12. Michael
    February 11, 2019

    I tried withdrawing money from my account but always receive this message (can't withdraw due to internal system error) please help

  13. Ama
    February 15, 2019

    I was new on the mobile money transfer from my GCB account of my wallet and wrongly entered pin three times. I tried the fourth time and the feedback was "PIN tried exceeded" what should I do now please?

  14. Christopher Doke
    March 13, 2019

    Hi, I also have an issue of trying wrong pin three times and I was blocked. I have tried three of your branches. I did not have this problem until I tried connecting to my new savings account from message sent me.Previously my current account was working perfectly for over a year, so u can imagine going to join a que in the banking hall.pity me I am used to it. Help me.

  15. George Boso
    March 29, 2019

    Please In case you were transferring money from your bank account to your mobile wallet with wrong number how can you get your money back

  16. Abdulai
    March 29, 2019

    What are the charges in transferring money from bank to wallet?

  17. Kobina Ebo Yankson
    April 27, 2019

    What is the current charge for GCB bank to MoMo transfers?

  18. Buami Patience
    May 8, 2019

    My children tried Transferring money from my GCB account and blocked the account the account can I get it back ..I mean my PIN was because of a wrong PIN input

  19. Agyekum Daniel
    May 26, 2019

    Am sending money from my bank account to my voda cash account but the money did not appear in voda cash account but GCB will send me a message that my bank account has been debited but the money is not in the voda cash account. And the money has not been refund, pls why?

  20. ebenezer
    May 29, 2019

    please what is the naximum mobile banking withdrawal per day

  21. Glyn okai Ababio
    June 4, 2019

    Please I tried to send money from my GCB account to my MoMo wallet but anytime I try they give me feedback like ....PIN tries Exceeded ,please what should I do?

  22. Francisca
    June 4, 2019

    I have tried transferring money from my wallet to my account but it is not working. I have being to the bank and nothing has being done

  23. salam
    June 8, 2019

    I have stopped using the number I used to register.I went to change the number at the bank.each time i tried ,the said my number is not registered

  24. Amoah Stephen
    June 8, 2019

    Please I was transferring money frm bank to wallet but unfortunately I top up as airtime.can i get any help.

  25. Darkoa Esther
    June 23, 2019

    Please how do I reset my password for the mobile banking

  26. Sam
    July 20, 2019

    Please how do I know my full account number?

  27. Acheampong Bernice Abena
    August 22, 2019

    Please I mistakenly transfer money from my GBC account as top up instead of mobile money .please I need help

  28. akuoko sarpong mabel
    August 28, 2019

    pls how do l reset my password for mobile banking

  29. Thomas manu
    October 25, 2019

    Please how much do you charge on MoMo from bank to wallet

  30. Paul Dadzie
    November 27, 2019

    Please how do I check my Bank account details on my phone

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